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F.A.Q.s
Frequently asked questions
Yes, of course! Sure Sharp is fully licensed and insured to sharpen knives in New Jersey.
Yes, $99 is a flat fee which covers the cost of pickup, sharpening of up to 10 knives, and return to the same location. It also includes NJ sales tax.
We use multiple methods to sharpen knives, but mostly we use a slow speed, wet-stone method that sharpens a blade to a razor sharp edge, and eliminates overheating of the blade. We remove all burrs produced by sharpening by honing the blade with a slow speed leather wheel. We then clean the knives with alchohol and package them safely.
In most cases (barring any repairs, weather or other unforseeable events), your knives will be returned to you within 1-3 days. We will always let you know the window of time your knives will be returned.
Yes, to simplify matters, and to make it feasible to offer pickup and delivery, our flat fee is $99. This covers up to 10 knives, scissors and nail clippers.
Sure. We will ring your doorbell or knock on your door within the assigned pickup window. Happy to say hi!
Yes, we will also sharpen your nail clippers. These count as 1 item.
Yes, please email us as promptly as possible at hello@suresharpnj.com to cancel your order. Please do so 24 hours before pickup otherwise you'll be charged a $20 cancellation fee.
The answer to this question depends on the quality of the steel, the cutting surface, and frequency of use. But, the simple answer is: 6 months for the average homeowner. 3 months will guarantee a sharp edge is maintained at all times. It's up to you, we don't pressure, we just want to provide whatever level of service you need.
Yes! Again, to keep things simple (do you see a pattern here?), we charge an additional $10 per knife or scissors.
For example: 13 knives would be: $99 for the first 10, and then $30 for the additional 3, for a total cost of: $129.
Because we enjoy the neigborly, community-based nature of our service, we limit our service to an area local to our shop in Pittstown. For now, those areas are:
-Franklin Township
-Clinton Township
-Town of Clinton
-Alexandria Township
-Union Township
Just about. If there is a question about your knife, or we have some kind of concern, we will contact you by email to let you know.
Serrated knives are knives with many minuature edges that do not wear down like a typical straight edge will. For this reason, we simply hone and polish these edges on our leather wheel. Serrated knives are considered 1 knife.
Yes, anything typically considered a "knife" will be counted towards your 10 knives for $99 amount.
You can! BUT, you will probably not be able to efficiently sharpen very dull knives. We use a commercial grade, low-speed, wet stone to achieve razor sharp edges. For most homeowners, this level of equipment would not be cost effective to purchase. Additionally knife sharpening requires many years of practice and experience. It is a skill that can't be developed quickly, so it does require the use of a professional.
We just say: do the best you can. A shoebox works well, but if you don't have that, customers often wrap them in a dish towel (don't worry, we'll return them!) We will provide packing material if yours is not sufficient to protect the knives.
We've decided to keep our business simple and our prices reasonable. We pickup your knives, sharpen them at our shop, and then return them nice and sharp. To keep up with social media we would need to cut back on our sharpening and possibly hire someone which would raise our costs. No thanks, we're good!
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